PRIVACY POLICY | TERMS

Welcome to Green Valley Commons (“we”, “us”, or “our”). These Terms of Service (“Terms”) govern your use of our assisted living facility services, amenities, and facilities. By accessing or using our services, you agree to comply with these Terms. Please read them carefully.

Residency Agreement

• • Admission Process: The admission process involves a thorough assessment to determine the appropriate level of care and services required for each resident.
  • Fees and Payments: Residents or their responsible parties are responsible for payment of fees as outlined in the agreed-upon terms. Fees cover room and board, services, and amenities. Payments are due on the agreed schedule.
  • Health and Medical Care: Residents must provide accurate health information. Our facility provides assistance with medication administration and other necessary care services as outlined in the care plan.
  • Personal Belongings: Residents may bring personal belongings to their living space, but must adhere to facility guidelines regarding items that may pose safety risks.
  • Privacy and Dignity: We respect residents’ privacy and dignity. Staff members are trained to provide compassionate care while respecting residents’ preferences and choices.
  • Visitation: Visitors are welcome in accordance with facility policies. Visitors must follow visitation guidelines for the safety and comfort of all residents.
  • Safety and Security: Our facility maintains safety protocols to ensure the security and well-being of all residents. Residents are expected to comply with safety guidelines.

Amenities and Services

• • Meals: Nutritious meals are provided based on dietary preferences and restrictions.
  • Activities: We offer a range of activities and events to promote socialization, engagement, and well-being.
  • Transportation: Transportation services may be provided for medical appointments and outings.
  • Housekeeping and Maintenance: Regular housekeeping and maintenance services are provided to maintain a comfortable and clean environment.
  • Emergency Response: Our facility is equipped with emergency response systems to address urgent situations.

Responsibilities and Conduct

• • Respectful Behavior: Residents are expected to treat staff and fellow residents with respect and courtesy.
  • Compliance with Rules: Residents must follow facility rules and guidelines to ensure the well-being of all residents and staff.
  • Prohibited Activities: Any form of harassment, discrimination, or illegal activities will not be tolerated.

Termination

• • Voluntary Termination: Residents can terminate their residency with proper notice as outlined in the residency agreement.
  • Involuntary Termination: In cases where a resident’s care needs exceed our capability, if behavior jeopardizes the safety of others, or if the resident fails to pay fees, termination may occur.

Limitation of Liability

While we strive to provide excellent care, we are not liable for any injuries, losses, or damages resulting from factors beyond our control.

Governing Law

These Terms are governed by the laws of Virginia, and any disputes shall be resolved in accordance with those laws.

Changes to Terms

We may update these Terms from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised Terms.

If you have questions about these Terms, please contact us HERE.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

This Privacy Policy describes how Green Valley Commons (“we”, “us”, or “our”) collects, uses, and discloses personal information when you visit and interact with our website greenvalleycommons.com (the “Website”). By accessing or using the Website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect various types of information, including:

• • Personal Information: When you voluntarily provide it to us, we may collect your name, email address, contact information, and other personally identifiable information.
  • Automatically Collected Information: We may automatically collect certain information about your device, browsing actions, and usage patterns when you visit the Website. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and interaction with the Website’s features.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files that are stored on your device. They help us understand how you use our Website, tailor content to your preferences, and improve our services. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We may use your information for various purposes, including:

• • Providing and improving our services.
  • Communicating with you about updates, promotions, and offers.
  • Analyzing and understanding user behavior to enhance user experience.
  • Personalizing content and recommendations based on your preferences.
  • Preventing and addressing fraud, security, or technical issues.

Information Sharing and Disclosure

We may share your information with third parties under the following circumstances:

• • With your consent.
  • With service providers who assist us in operating the Website and providing services.
  • In response to legal requests or to comply with applicable laws.
  • To protect our rights, privacy, safety, or property, and that of our users.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of third-party sites before providing any personal information.

Your Choices

You can choose not to provide certain personal information, but this may limit your ability to access certain features of the Website. You can also manage your communication preferences and opt-out of certain communications at any time.

Security

We take reasonable measures to protect the security of your information. However, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security.

Children’s Privacy

Our Website is not intended for individuals under the age of 13/16, and we do not knowingly collect personal information from children without parental consent. If we learn that we have collected personal information from a child, we will take steps to delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on the Website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at HERE.

By using our Website, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.